**Terms and Conditions**
Welcome to Las Cicadas! Before you proceed with making a reservation, please take a moment to review our terms and conditions carefully. By proceeding with your reservation, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. Failure to comply with these terms may result in the cancellation of your reservation and applicable charges.
**Reservation and Payment**
1. **Initial Deposit**: To secure your reservation, you are required to pay an initial deposit of 40% of the total rental fee.
2. **Final Payment**: The remaining 60% of the rental fee must be paid no later than 60 days prior to your scheduled check-in date.
3. **Payment Policy**: Please note that all payments, regardless of their value, are non-refundable. However, exceptions to this policy may be considered at the sole discretion of the manager.
4. **Refundable Security Deposit**: A refundable security deposit of €5,000 must be paid on the day of check-in. This deposit will be held to cover any damages or additional charges incurred during your stay. It will be refunded to you within a reasonable period after check-out, minus any deductions for any eligible costs incurred.
**Property Usage**
5. **Exclusive Rental**: We do not rent individual bedrooms; our property is available for the exclusive rental of the whole house. Enjoy your stay with friends and family in complete privacy!
6. **Events**: Events of more than 30 people, are not permitted at the property without prior written permission from the management. Please contact us before making a reservation if you plan to host an event.
7. **Prohibited Commercial Activities**: The property may not be used for any event involving the sale of drinks, food, tickets of entrance, or similar commercial activities. Commercial events of any kind will not be authorized.
8. **Sound Systems**: The use of sound systems at the property, other than the equipment provided, is strictly prohibited without written permission from the management.
9. **Maximum Guest Limit**: The house is suitable for a maximum of 12 guests residing at the property. Please ensure your reservation aligns with this limit.
**Changes and Cancellations**
10. **Payment Schedule**. Failure to make payments according to the agreed payment schedule will result in the cancellation of your booking.
11. **Cancellation Policy for Non-Payment**: In the event of non-payment in accordance with the agreed payment schedule, your booking will be canceled, and no refunds will be issued.
12. **Changes to Reservations**: Any requests to make changes or cancellations to your reservation must be submitted in writing and are subject to availability and approval. Additional charges may apply.
**Legal and Contract**
13. **Identification**: Upon check-in, we are required by Spanish law to collect the details of all adults residing at the property, this includes passport/identification card details. The information is shared with the Guardia Civil. This is necessary for all villas and hotels in Spain.
14. **Rental Agreement**: In addition to these terms and conditions, please be aware that there may be other specific terms and conditions outlined in your individual rental agreement. We recommend thoroughly reviewing and understanding this document before confirming your reservation, as it will specify further details regarding your stay.
15. **Our intelectual property**. We are the owner or licensee of all intellectual property in our services, including photos, videos, audio, website designs, text, graphics, trademarks, and logos herein.
16. **Governing law**: These Legal Terms shall be governed by ad defined by the laws of Spain. Las Cicadas Hospitality Management SL and yourself irrevocably consent that the courts of Ibiza, Spain shall have exclusive jurisdiction to resolve any dispute that may arise in connection with these legal terms and bookings made.
**Contact Information**
17. **Contact Us**: If you have any questions, concerns, or need assistance, please don’t hesitate to contact us via the contact information provided on our website.
Thank you for choosing Las Cicadas. We look forward to hosting you and ensuring a memorable experience during your stay!
